Terms Of Service
Last Updated: 2025/05/18
By accessing or using Wanji Information Technology Limited’s website, products, or services, you agree to the following terms. These terms govern your purchase, use, and returns of products, and your relationship with us.
1. Acceptance of Terms
By browsing, purchasing, or interacting with Wanji Information Technology Limited, you confirm that you are at least 18 years old or have parental consent. These terms constitute a binding agreement between you and us. If you disagree, please discontinue use immediately.
2. Product Purchase
- Availability: Products listed are subject to availability. We reserve the right to limit quantities or discontinue items without notice.
- Pricing: Prices are in USD/EUR/GBP (specify currency) and may change without prior notice. Sales tax or VAT will be added at checkout based on your location.
- Prohibited Use: Products cannot be resold, modified, or used for illegal activities.
3. Returns & Refunds
14-Day No-Reason Return Policy
- You may return unworn, unwashed, and tag-attached items within 14 days of delivery for a full refund or exchange.
- Exceptions: Final sale items, swimwear, and custom-made products are non-returnable.
Refund Timeline
- Refunds process within 14 business days after item receipt.
- PayPal Transactions: Refunds may take 14–30 days, depending on regional regulations (e.g., EU requires 30 days).
Return Costs
- Buyers bear all return shipping fees. Prepaid return labels are provided for select regions.
4. Payment Terms
- Accepted Methods: Credit/debit cards, PayPal, and Apple Pay.
- Authorized Charges: We reserve the right to hold preauthorized payments for pending orders.
- Disputes: Unauthorized transactions must be reported to your bank/PayPal within 10 business days.
5. Shipping & Delivery
- Estimated Delivery: 5–10 business days (subject to shipping carrier delays).
- Lost/Stolen Packages: We investigate claims within 5 business days; replacements are issued if confirmed lost.
- Force Majeure: Delays or cancellations due to natural disasters, pandemics, or strikes are exempt from liability.
6. Liability
- Product Defects: We replace or refund damaged/defective items within 30 days of delivery.
- Limitation of Liability: Maximum liability for any claim is the purchase price. We are not liable for indirect damages (e.g., loss of profits).
7. Intellectual Property
All content (text, images, logos) is owned by Wanji Information Technology Limited and protected under copyright, trademark, and trade secret laws. Unauthorized use is prohibited.
8. Termination
We reserve the right to suspend or terminate your account for violations of these terms, fraud, or misuse.
9. Governing Law
These terms are governed by the laws of Hong Kong. Disputes will be resolved in courts located in Hong Kong.
10. Miscellaneous
- Third-Party Links: External sites are not endorsed by us; we are not responsible for their content.
- Changes to Terms: Updates apply automatically. Continue using our services to indicate acceptance.
- Severability: If a clause is invalid, the remainder of the terms remains enforceable.
Contact Us
For questions, email [email protected] or write to:
Wanji Information Technology Limited
RM 1908-09, LIPPO CENTRE TOWER 1, 89 QUEENSWAY, ADMIRALTY, HONG KONG
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
Wanji Information Technology Limited – Fashion Forward, Responsibly.